enterprise learning consultant. instructional design leader.
strategy. Development. delivery.

Designing scalable learning solutions that improve adoption and performance

About

I’m a learning consultant and instructional design leader focused on translating complex processes into scalable, effective learning solutions that improve adoption and performance.

I’ve led enterprise learning initiatives across healthcare, technology, finance, retail, and compliance-driven industries, partnering with organizations including Microsoft, Amazon, Adobe, Yahoo, T-Mobile, Delta Dental, Ecolab, and Medline.

My background spans learning strategy, instructional design, multimedia development, LMS administration, QA, project leadership, and stakeholder consulting—allowing me to support initiatives from concept through deployment. My work is consistently recognized for creating engaging, practical learning experiences that resonate with learners and support real-world performance.

core capabilities

• Learning Strategy • Instructional Design • Blended Learning • Curriculum Development • Stakeholder Consulting • Performance Support

learning technologies

Articulate 360 (Storyline, Rise), Lectora, SCORM/xAP

LMS & enterprise sytems

Cornerstone, Litmos, SuccessFactors, Saba, SharePoint

multimedia production

Adobe Creative Cloud, Canva, Audacity, Captivate, TechSmith Suite (Camtasia)

collaboration & workflow

Jira, Smartsheet, Teams, Slack, Power Automate

technical skills

HTML, CSS, SQL, Accessibility / 508 Compliance

750+ 3000+ 200+ 20+
Projects Delivered
Learning Assets
Initiatives Supported
Enterprise Clients
WORK SAMPLES

Portfolio

I’ve provided a small sample of my work experience for you to review. Select any of these project examples to view them. I’ve used a variety of methods, including video, Rise, Storyline, PowerPoint, graphic design, infographics, and other approaches, to develop the most effective training possible within the timeline or budget. I’ve created literally hundreds of courses and training assets in my career and would be happy to discuss my process with you.

In addition to these supplemental work samples, I have a private portfolio that is available via special access. Please CONTACT ME to view these additional work samples.

* — If an example or course will not load, try opening it in a private or incognito window. Sometimes your regular browser session has extensions or blockers running that quietly interfere with e-learning content. If private mode works, you may have pop-up blockers, ad-blockers, or security software preventing the course from launching. Disabling those temporarily (or whitelisting the site) usually fixes it. If not, just let us know and we’ll assist you.


** — Some embedded fonts may not display as intended in the web-based version of this course sample. 

MY APPROACH

Professional Philosophy

Quality training can and should be engaging and important, helping people and organizations achieve more, become more efficient, create stronger relationships, and be a key catalyst in realizing established goals. Select each panel below to learn more.

Client Partnership & Expectations

I take pride in exceeding client expectations by establishing a clear vision, aligning on deliverables, and maintaining transparency throughout the development process. My goal is not only to meet project requirements, but to deliver learning experiences that provide meaningful value for both participants and stakeholders.

Learning Strategy & Approach

Effective training begins with a clear understanding of the objectives, audience, content, and delivery environment. These factors help determine the most effective instructional approach, asset types, and learning experiences needed to support
performance and engagement.

Design & User Experience

Design should support both function and engagement. Strong visual design enhances usability, reinforces learning structure, and helps communicate concepts more effectively than text alone. It also reflects the quality, clarity, and importance of the
learning experience itself.

Efficiency & Learning Impact

Training should be delivered as efficiently as possible from both a learner and organizational perspective. The most effective solutions balance meaningful learning outcomes with time-on-task, allowing participants to gain the knowledge they need and return quickly to real-world application.

Microlearning & Engagement

When appropriate, I favor a microlearning approach that combines varied asset types—including video, audio, interaction, and performance support materials—to create flexible, engaging learning paths. This approach supports different learning preferences while improving accessibility, retention, and engagement.

Collaboration & Iteration

Effective learning development requires rapid prototyping, collaboration, iteration, and continuous refinement—not rigid Effective learning development requires rapid prototyping, collaboration, iteration, and continuous refinement—not rigid process for process’s sake. The strongest learning solutions are built through active partnership, frequent feedback, practical application, and the flexibility to adapt as projects evolve.

REVIEW MY CAREER PATH

Work History & Experience

Please scroll to view my work history, or select VIEW FULL CV to download a copy of my resumé.

Instructional Designer / Developer
Jan 2026–Present :: Training Pros
Delta Dental (Contract)

As a representative of Training Pros, am supporting learning and development initiatives in the Like a Boss training initiative. Developed and launched microlearning assets for pilot curriculum, enabling scalable delivery and improving learner accessibility across distributed teams. Designed and standardized eLearning templates (Rise, video, InDesign), increasing development efficiency and ensuring consistency across the learning team. Developed interactive job aids supporting just-in-time field performance.

2025
Senior Training Consultant
Dec 2022–Dec 2025 :: Training Pros
Medline (Contract)
Medline

Supported learning and development initiatives across the entire Medline organization. Designed enterprise-wide blended learning solutions, improving scalability across multiple initiatives. Defined learning strategies across 30+ projects, aligning training with business and operational goals. Delivered training tied to systems and process adoption, enabling smoother rollout of organizational initiatives. Improved usability and alignment of learning solutions across distributed audiences.

Sr. Instructional Systems Developer
March 2022–Nov 2022 :: Training Pros
HDR (Contract)

Served in a variety of roles (Consultant, Instructional Designer, Developer, Video Producer, Graphic Designer, Quality Assurance) to develop a VILT courses to a technical audience (United States Corps of Engineers). Developed 508-compliant VILT and on-demand training for technical engineering audiences, improving accessibility and compliance readiness. Produced 110+ learning assets and 80+ hours of video instruction for large-scale training delivery.

2022
Senior Training Consultant
November 2021–February 2022 :: Robert Half
NRG (Contract)

As a representative of Robert Half, served in a variety of roles (Consultant, Instructional Designer, Graphic Designer, Developer, Quality Assurance) to deliver a 19-course SOX compliance training program within a 10-week timeline, supporting regulatory readiness under aggressive deadlines. Ensured training quality, consistency, and regulatory alignment, reducing compliance risk across the organization.

Senior Instructional Designer
April 2021–December 2021 :: Acro Corp
Ecolab (Contract)

As a representative of Acro Corp, was charged with developing process and tool training materials for Ecolab CAM role personnel. Produced 50+ process training videos and supporting materials for field deployment. Delivered training for Salesforce (ES&S), Power BI, and reporting tools, enabling system adoption.

Senior Training Consultant
June 2021–September 2021 :: Haystack Creative
Premera Blue Cross (Project)
Premera Blue Cross

As a representative of Haystack Creative, engaged as a sole resource, served in multiple roles including Consultant, Instructional Designer, Developer, QA, and LMS Administrator to plan, manage, and deliver an annual insurance certification training program. Led development planning, scheduling, and asset identification, while creating and deploying eLearning content including Storyline modules, custom video and audio, job aids, and supporting materials. Managed LMS administration and oversaw the development, testing, and deployment of certification exams and supporting resources, ensuring 508 compliance. Successfully launched the 2022 Premera Medicare Advantage Sales Certification and exam via Litmos LMS to an audience of 2,000+ learners.

2021
Senior Instructional Designer
July 2020–April 2021 :: GP Strategies
Microsoft (Contract)

As a representative of GP Strategies, filled multiple roles (Instructional Designer, Developer, Quality Assurance, Technical Project Manager) in the development of the Winning with Business Value Management program. Developed 508-compliant eLearning assets (Rise, Storyline, video, job aids) for global program deployment, supporting accessibility and scalability. Led QA, UAT, and SCORM packaging, ensuring seamless LMS integration and reliable learner experience. Designed and implemented automated submission and notification workflows (SharePoint, Power Automate), improving operational efficiency and reducing manual tracking. Managed program reporting and completion tracking, enabling visibility into learner progress and outcomes.

2020
Project Manager / Learning Systems Specialist
September 2018–June 2020 :: Kelly Mitchell
T-Mobile (Contract)

As a representative of Kelly Mitchell, collaborated with team managers, project managers, and program managers to create targeted and engaging training assets for curriculum offerings across the T-Mobile US HR portfolio. Contributed to curriculum development and maintenance aligned to evolving business needs. Managed learning operations and delivery readiness across multiple initiatives. Ensured training met organizational standards for clarity, relevance, and usability, enhancing learner experience.

2018
Curriculum Manager / Sr. Instructional Designer
July 2016–September 2018
Adobe (FTE)

Tasked with scoping, planning, and development of DMA Academy content, curriculum, and Boot Camp sessions. Management, scoping, planning, developing, and publication – from conception to launch – of the Adobe Advertising Cloud pilot curriculum to the LMS (Captivate Prime) to support WWFE and their external partners.

2016
Content Project Manager
June 2015–July 2016
Lionbridge (FTE)

Responsible for creating innovative and compelling training solutions in collaboration with our clients and our instructional designers. Managed the end-to-end content development lifecycle for client training and enablement initiatives. Coordinated schedules, deliverables, and quality standards across multiple projects Partnered with Sales and Executive Leadership to support customer account management and client satisfaction.

2015
Technical Account Manager / Director of Development / Quality Assurance Manager
July 2006–April 2015
Sublime Media LLC (FTE)

Technical Account Manager

Collaborated with clients, sales, and cross-functional teams to scope, plan, and deliver learning solutions aligned to business and customer requirements. Developed project roadmaps, technical specifications, and agile development plans while advising stakeholders throughout the project lifecycle. Improved operational efficiency through post-mortem and root cause analysis processes, secured recurring programs through role-based content strategies, and led delivery of a high-profile global readiness program for Amazon with 130% profitability.


Director of Development

Led Development and Quality teams in the creation of online and instructor-led training, learning portals, and marketing assets. Oversaw project planning, budgeting, resource management, and execution across 200+ projects while ensuring alignment with client goals and quality standards. Drove innovation through scalable learning frameworks for tablet and web delivery, supporting enterprise initiatives for clients including Microsoft, Costco, Bechtel, the Gates Foundation, and WSECU.


QA Manager

Led testing, reporting, and issue tracking for eLearning projects and complex applications, developing functional and performance test plans while standardizing internal QA processes. Directed testing efforts for high-profile programs including the Microsoft–Yahoo! Search Alliance and contributed to enterprise learning initiatives for Microsoft, TIAA-CREF, and WAMU. Improved operational efficiency through workflow enhancements, issue analysis, and the development of custom real-time bug-tracking systems.

2006
Prof-Tech Instructor
September 2001–July 2006
Edmonds School District (FTE)

Assigned to Lynnwood High School, developed and taught Web Page Authoring and senior-level Social Studies curriculum, integrating technology across both disciplines. Delivered instruction in HTML/CSS, site planning, UI/UX design, and digital production, while embedding technology into government and citizenship coursework. Secured grant funding to design an integrated curriculum, piloting a program that increased student achievement by 19% compared to traditional approaches. Mentored faculty on technology integration and led training on digital communication tools, instructional design, and best practices, improving student engagement and classroom effectiveness.

2001
Electronic Media Coordinator / Q.A. Lead
July 2000–August 2001
Vintage New World (FTE)
VNW

Planned, developed, and managed promotional digital media for VNW-branded products while serving as webmaster for seven company websites. Created and maintained web content, documented IT processes, and facilitated peer learning through monthly technical training sessions. Developed a quarterly marketing CD consolidating branding assets, media, and communications—earning recognition from the company president. Built a secure online media catalog and ticketing system to support content access, website updates, and resource requests, improving efficiency for sales, marketing, and internal teams.

Testimonials

I've been fortunate to work with some of the very best people in the training industry. Here's what a few of my colleagues have said about my work.

Partnerships

I have had the good fortune to partner with literally dozens of the finest and most recognizable organizations in the U.S. and the world.
I've worked on projects and initiatives with companies that include:

Contact

If you would like to review additional examples of my work, please request access to the private area of my portfolio by using the form to your right. All fields are required. I usually respond within half a business day.

If you are looking for a learning consultant who can bridge strategy, development, and execution, let’s connect!

© Copyright 2025 DottedIcon, LLC. All right reserved.